Why a Pet Policy?

Our pet policy is designed to ensure the comfort, safety, and well-being of all residents, as well as to protect the property itself. It helps us manage potential issues such as noise, cleanliness, allergies, and property damage, fostering a positive community for everyone.

Applying for Permission to Have a Pet

Before bringing any pet into your FlatHomes property, you must obtain written permission from FlatHomes. This process allows us to assess the suitability of the pet for the property and ensure compliance with our guidelines.

To apply for permission:

• Submit a formal request in writing to FlatHomes management.
• Provide details about your pet, including:
  • Species and breed (if applicable)
  • Age
  • Size (estimated adult size for young pets)
  • Temperament and training history
  • Proof of vaccinations and microchipping (where applicable)
  • Any relevant licenses or registrations
• We may request to meet your pet or ask for references from previous landlords/vets.
• Permission is granted on a case-by-case basis and may be subject to specific conditions.
• Upon approval, you will be required to sign a Pet Policy Addendum to your contract.
• An additional refundable deposit of £100 per pet will be required upon signing the addendum. This deposit will be held against any potential pet-related damages at the end of your tenancy.

Responsibilities of Pet Owners

As a pet owner, you are solely responsible for your pet's behaviour and welfare, and for ensuring they do not cause nuisance or damage.

Key responsibilities include:

• Supervision: Pets must be adequately supervised at all times.
• Noise Control: Prevent excessive barking, meowing, or other noises that may disturb neighbours.
• Cleanliness: Promptly clean up after your pet, both inside the property and in communal areas. This includes immediate disposal of pet waste.
• Hygiene: Ensure your pet is kept clean and free from fleas, ticks, and other pests.
• Damage: You are responsible for any damage caused by your pet to the property, fixtures, fittings, or communal areas. This includes scratches, stains, odours, or structural damage.
• Health & Welfare: Ensure your pet receives appropriate veterinary care, food, water, and exercise.
• Identification: Your pet must wear appropriate identification tags and be microchipped as required by law.

Types of Pets Generally Considered

While we consider requests for various pets, the following are generally more likely to be approved:

• Domesticated cats and dogs (subject to breed, size, and temperament assessment).
• Small caged animals (e.g., hamsters, guinea pigs, small birds) where their enclosure is properly maintained and does not pose a health risk.
• Fish in tanks (up to a reasonable size, subject to water damage risk assessment).

Pets generally NOT permitted include:

• Farm animals or livestock.
• Exotic or dangerous animals (e.g., snakes, spiders, certain dog breeds known for aggression).
• Animals requiring specific licenses or permits that cannot be easily obtained or maintained.

Rules and Regulations

To ensure a comfortable living environment for all, the following rules apply:

• Leash Laws: Dogs must be kept on a leash in all communal areas, including hallways, stairwells, and outdoor spaces.
• Waste Disposal: All pet waste must be immediately and properly disposed of in designated bins or off-site. Do not leave waste in communal bins unless specifically permitted.
• Communal Areas: Pets are generally not permitted in communal lounges, gyms, or other shared amenity spaces unless specifically designated as pet-friendly.
• Nuisance: Pets must not cause a nuisance to other residents through excessive noise, aggressive behaviour, or unsanitary conditions.
• Visitors' Pets: Visitors are generally not permitted to bring pets onto the property without prior approval from FlatHomes management.

Damage and Maintenance

You are fully liable for any damage caused by your pet to the property, including but not limited to:

• Scratches on floors, doors, or walls.
• Stains or odours on carpets, flooring, or furniture.
• Damage to gardens or outdoor areas.
• Infestations of pests (e.g., fleas).

FlatHomes reserves the right to charge for professional cleaning, repairs, or pest control services necessitated by your pet. These costs will be deducted from your security deposit or billed directly to you.

Breach of Agreement

Failure to adhere to the terms of this pet policy or the conditions set out in your pet permission agreement may result in:

• Withdrawal of pet permission.
• Requirement to remove the pet from the property.
• Charges for damages or cleaning.
• Potential breach of your contract holder agreement, which could lead to further action.