Our Complaints Procedure
Your feedback helps us improve. We're committed to resolving any concerns you may have.
FlatHomes Property Services is committed to dealing effectively with any complaints you have about our service. If we have made a mistake, we will apologise and try to put things right.
We review complaints regularly. Wherever possible, we will use this information to improve the way we do things. We also welcome comments and compliments about the service we have provided.