What A Tenant Can Expect From FlatHomes Property Services

  • Honest & helpful advice prior to tenancy
  • Cater for all types of tenants looking for private sector accommodation.
  • We can be flexible with length of tenancies on many properties.
  • 24-hour, 7 day a week maintenance line
  • A variety of rental payment methods
  • Hassle free tenancy
  • No pressure to renew contract at the end of the fixed term
  • Referencing provided at the end of a tenancy upon request.

Holding Deposits

To secure a property, applicants will be required to pay a 1 week holding deposit. This means the property won't be offered to another applicant and the first phase of referencing will commence. 

Should an prospective applicant decide the no longer wish to proceed and enter a contract for the property their holding deposit will be retain by the agent or landlord. Should a landlord choose not to enter a contract for the property then the holding deposit will be returned to the prospective applicant. 

In a situation whereby the tenant has been found to be misleading or dishonest with the information provided in the application and reference phase their holding deposit may be retain by the agent or landlord. 

What Tenants Will Require For Referencing Process

To complete the referencing process applicants will be required to do provide the following:-
  • Fill out one of our application forms that are provide when interest is shown in the  property
  • Provide proof of employment wtih an employment contract
  • Proof of earnings with your 3 most recent payslips or if you are a student infomation on how you will be funded.
  • Copy of Passport and any relevent residency cards/visas
  • 3 most recent bank statements so that we can confirm your earnings and that you are currently paying your rent on time
  • A utility bill as confirmation of your current address.
If all this information can be provided as one so save time chasing up various documents we will then am to complete referencing in 3 to 5 working days, please allow for longer at the start or end of the month when there are normally more lets happening.

FlatHomes base affordability on an applicant(s) earning x2.5 of the rental figure. In situations where applicants full short you may be requested to provided a UK home owner guarantor or pay rent in advance.
FlatHomes use Experian consumer checks for our credit reports on applicants. Should the credit report not show a satisfactory score then a UK home owner guarantor may be required or for the applicant to pay rent in advance.
  • Information required by Guarantors is as follows.
  • Copy of Passport
  • Proof of Home Ownership (Property Deeds or Mortgage statement from last 12 months)
  • To fill out our guarantor application form.
  • Proof of Address

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